We are thrilled to announce that the Australian Business Council Dubai is on the hunt for a talented Membership and Communications Manager to join our dynamic team! This exciting opportunity offers the chance to drive member engagement, craft compelling communications strategies, and be part of a vibrant community that fosters business growth and collaboration.
If you're a creative self-starter, good with people, and want the flexibility to work from home, this might be the job for you.
To apply or if you would like to know more, send your CV with a cover letter to our General Manager at: manager@abcduae.com
Applications close Wednesday, 23 April.
| Role Title: | ABC Communications and Digital Membership Manager |
| Reporting Relationships | Reports to General Manager |
| Location | Hybrid: Home, Dubai Office and events (as required) |
| Role Purpose | Responsible for member communications, ABC website and digital (online) membership management |
| Tenure | Part time: +/-20 hours week with flexibility to increase or decrease as required Probation: 3 months |
| Key Areas of Responsibility | Key Activities / Decision Areas |
| Communications | - Manage social media planning and content for ABC (Linkedin, Instagram, and Facebook)
- Manage member-focused campaigns through the ABC CRM, with a primary focus on the weekly newsletter to the contacts database
- Monitor and grow social media and CRM database numbers
|
| Digital Membership | - Day to day management of ABC memberships, from enquiries, onboarding and renewals, supported by the GM.
- Working with the GM, improve the end-user experience of members utilising the ABC CRM and website.
- Working with the GM, develop metrics to track and improve engagement with the ABC website and social media channels
- Develop and maintain respective Member Benefits program
- Overall responsibility for the membership database, supported by GM
- Preparation of monthly Membership and Communications reports, supported GM
- Liaise with respective Membership Board Member/s
|
| Events | - Support events as directed by EM | GM
- Attend relevant ABC events
- Promote membership at respective events
|
Person Specification |
| Technical / Professional Skills | - Experience with content production and video editing and creation
- Proficient in Office suite (Word, Excel, PPT), Adobe
- Proficient in Canva and/or other graphic design softwares
- CRM and website development experience
- Excellent English – written and spoken
- Current Driver’s License
|
| Expertise / Experience | - Demonstrated experience in content creation
- Demonstrated experience in customer service and sales
- Demonstrated experience in sales
- Experience with membership organisations preferred but not essential
|
| Core Competencies | - Confident communicator
- Team-player willing to assist colleagues and get the job done
- Ability to build sustainable relationships both internal and external
- Organisation efficiency: able to manage timelines and deadlines
- High level of commitment and a self-starter
- High level of integrity
- Cultural awareness
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