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Newsletter 09/2020

A Message from Team Australia | Julie Shams, Deputy Ambassador


Dear ABCD community,

We continue to navigate together a period that requires much adaptability, support and resilience as a result of the COVID-19 pandemic.

We are now encountering a range of new adjustments to our daily lives and schedules, whether through returning to the office or assisting children as they commence a new school year.  Returning to the office brings about an opportunity to regain some kind of normality and access to systems and resources.  The commencement of the school year has been like no other start to the school year before.  In both cases, there are learning curves as we all adapt to new routines, safety procedures and the experience of wearing a mask while we work or learn. 

The Australian Embassy in Abu Dhabi and the Consulate-General in Dubai remain open to support the Australian community.  Passport and consular services are available in both locations by appointment – please see our website ( for more information.  We also encourage you to follow the “Australian Embassy UAE” Facebook page for updates and information on our services, and the broader situation.

If you are seeking to return to Australia at this time, we encourage you to register your details on  Every registration matters, and the details help us to understand the situation of Australians in the UAE.

Commercial options for travel to Australia from the UAE remain, albeit limited, due to the caps on arrivals, and you should consult directly with the airlines on flight availability – they have the most recent updates on commercial availability.  The Embassy and Consulate-General are not able to intervene to guarantee any places on the flights.

It is possible to apply in the event of an extreme medical and compassionate situation for an exemption to the 14-day mandatory quarantine period in Australia.  More information about this can be found at:

We also continue to encourage Australians in the UAE to subscribe to the Australian Government’s travel advice for overseas:  Note that if you registered before November 2019, you will need to re-register to receive advice on any updates to the travel advice.

The Australian Government continues to be active in pursuing access to a potential COVID-19 vaccine.  The following press release from Prime Minister Scott Morrison announces that Australians will be among the first to receive a COVID-19 vaccine, if it proves successful, through an agreement between the Australian Government and UK-based drug company AstraZeneca:

Resilience continues to be an asset that we will all need to draw on in the period ahead.  We hope you continue to have access to the resources that will help to support you through this challenging and unprecedented period.  One location with resources to assist is:

We hope the slightly cooler temperatures ahead in the UAE will assist you to benefit from the outdoors, perhaps in some greenery, at a nearby pool or beach, or out in the stillness of the sandy desert.

We wish you and your families the very best.



Julie Shams
Deputy Ambassador

Australian Embassy, Abu Dhabi




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